Shipping & Returns

Shipping Information

Within Australia:

All orders are shipped from Melbourne using regular Australia Post.
Please allow 3 –7 business days for national delivery, as it will take a couple of days for your payment to clear. 
Please note we cannot guarantee delivery times.

If your order does not arrive within this time frame please contact us via oliviayork@live.com.au.

Returns and Exchanges

Refunds, Returns and Exchanges

Unfortunately, we do not refund for change of mind.

All our products are thoroughly checked before sending and packaged with care.
However, in the unlikely event that you receive an item that is faulty or damaged, please contact us at:

oliviayork@live.com.au